Privacy Policy

Welcome to Punyachakra.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us when you visit our website, place an order, or contact us through email, phone, or WhatsApp.

By using Punyachakra.com, you agree to the collection and use of your information in accordance with this Privacy Policy. We process your personal data responsibly and in compliance with applicable laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other relevant laws of India.

1. Definitions

For the purposes of this Privacy Policy:

  • Punyachakra ("we", "our", "us") refers to the owner and operator of Punyachakra.com.
  • You refers to any person who visits, uses, or makes a purchase through our website.
  • Personal Information means any information that identifies you, such as your name, email address, phone number, billing/shipping address, payment details, and device information collected while using our website.

    2. Personal Information We Collect

    We may collect the following information when you use Punyachakra.com:

    • Personal Information: Name, email address, phone number, billing and shipping address, and payment details required to process your orders.
    • Device Information: IP address, browser type, cookies, and website usage data to improve your browsing experience.
    • Communication Information: Information you provide when you contact us via email, phone, or WhatsApp for enquiries, support, or consultations.

      3. How We Use Your Information

      We use your personal information to:

      • Process and deliver your orders.
      • Respond to your inquiries and provide customer support.
      • Improve our website, products, and user experience.
      • Prevent fraud and ensure secure transactions.
      • Send order updates, promotional offers, and marketing communications (where permitted by law).

        4. Consent

        By using Punyachakra.com, you consent to the collection and use of your personal information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, subject to applicable legal requirements.

        5. Sharing Your Information

        We do not sell, rent, or trade your personal information.

        We may share your information only with trusted third parties, such as payment gateways, shipping partners, website service providers, analytics services, or government authorities when required by law.

        6. Marketing & Cookies

        We may use your information to send promotional offers and improve your browsing experience through cookies and similar technologies. You can manage or disable cookies through your browser settings at any time.

        7. Data Security

        We use reasonable technical and organizational security measures to protect your personal information. While we strive to keep your data secure, no method of online transmission or storage is completely secure.

        8. Data Retention

        We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. When your data is no longer required, it will be securely deleted or anonymized where applicable.

        9. International Data Transfers

        Your information may be processed or stored by our trusted service providers in countries outside India. We ensure that appropriate security measures are in place to protect your personal data.

        10. Your Privacy Rights

        You have the right to:

        • Access your personal information.
        • Correct or update your information.
        • Request deletion of your data, where applicable.
        • Withdraw consent for marketing communications.
        • Contact us with any privacy-related questions or concerns.

          11. Children's Privacy

          Punyachakra.com is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If such information is identified, it will be deleted promptly.

          12. Contact Us

          If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

          Punyachakra.com
          Owner: Sunaina
          Email: support@punyachakra.com
          Phone: +91-9996264938

          13. Changes to This Privacy Policy

          We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Continued use of Punyachakra.com after such updates constitutes your acceptance of the revised Privacy Policy.

          14. Governing Law

          This Privacy Policy is governed by the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts in Mumbai, Maharashtra.